Assistant Manager / Manager, Policy Administration (Ref. No.: 27429)

Our client, a Financial Institution, is looking for high-caliber person to fill the position.

Responsible for processing new policy applications, renewals, endorsements, and cancellations;
Oversee the accurate and timely recording of policy data and maintenance of policy records;
Develop and implement streamlined workflows and procedures to enhance operational efficiency;
Monitor policy administration performance and identify areas for improvement;
Provide training and support to the policy administration team to ensure high-quality service delivery;
Collaborate with underwriting, claims, and other departments to ensure seamless policy management.

Degree or above with 3 - 5 years of experience in a policy administration role within the insurance industry;
Thorough understanding of general insurance products and policy administration processes;
Excellent problem-solving and decision-making skills, with the ability to think critically and strategically;
Exceptional communication and interpersonal skills, with the ability to liaise effectively with various stakeholders;
Proficiency in operational tools such as CRM and policy management;
Relevant insurance qualifications or certifications would be highly advantageous.
Fluent in Cantonese with proficiency in English and Mandarin considered an advantage.