Retail Trainer, Asia Pacific – Luxury Retail (Ref. No.: 26286)

Our client, well-known Luxury Brand, specializing in leather, fine jewelry and watches, is looking for an enthusiastic individual to join their team.

工作職責

Conduct on-going coaching sessions at counter in order to reinforce classroom teaching and to assist in observing and adapting trainings to meet evolving consumer needs
Provide regular consumer insight and let Training manager to localize the programs to ensure that selling techniques and service ritual are adapted to travel retail / wholesale environment
Conduct brand and seasonal training and briefing for generic staffs
Assist in providing information resource and feedback to the team

工作要求

At least 5 years training experience preferably in the Luxury Goods industry
Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
Excellent presentation skills
Understanding of effective sales techniques and customer service
Good communication skills & coordination skills with internal and external parties
Degree holder in any disciplines