Job Opening

Our client, a Leading Financial Institution Group is looking for high-caliber person to fill the position

Manage sizeable team with coverage in Call Centre, Telemarketing, Digital Channel aiming to generate new business and revenue for Insurance / Pension Business
Manage and implement promotion campaign to explore and generate new business opportunities
Enhance digital sales channel engagement strategies and manage campaign budgets to achieve business targets and campaigns’ P&L
Oversee Customer Care functions in driving customer journey projects and customer complaint handling
Solicit and oversee premier clients’ portfolio through loyalty and retention programs
Set objective to teammates and monitor the sales performance / consulting service standard to improve achievement

University degree holder
Holder of HKSI Examination Paper 1,7, 8 and MPF Intermediaries is a MUST
With proven track record in strong team lead management of Call Centre and Telemarketing (with Digital Sales Channel Management preferred), sales and account servicing experience in Insurance / Pension Sector
Good experience in management of premier clients’ portfolio through loyalty and retention programs
Good understanding of Pension / Insurance / MPF / ORSO business and products
Team Leader with mature personality and excellent communication skills with various business units
Able to exercise judgment, work under pressure and liaise effectively with the business and supporting units
Excellent command of spoken and written Chinese and English including Cantonese and Putonghua

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