Job Opening

Our client, one of world’s largest retailer, is looking for high-caliber person to fill the position.

Architect and design the continuous evolvement of the standard operating environment of desktop and laptop PCs with hardware manufacturers utilizing Microsoft’s latest advancements transitioning from domain to Azure joined devices.
Ability to solve problems quickly, establish process automation, modify systems to meet new security requirements, participate in architecture and design of new and existing systems.
Work closely with users and business units to plan and implement EUC technology solutions that achieve great outcomes to meet business requirements.
Manage vendors and services providers for solution planning, project deliverables and technical support activities.
Ability to script using tools such as PowerShell to make general administrative changes of environments such as Active Directory and Office 365 more efficient and automated where possible.
Evaluate and recommend technology required to support workplace productivity.
Management of documentation of all systems, applications and security changes, upgrades and new implementations related to EUC.
Configure and maintain secure EUC solutions that meet IT audit requirements and various other standards i.e. PCI.
Ensure the reliability and availability of EUC solutions to meet advertised SLAs.
Ensure stress / load tests are conducted successfully across on premise and cloud networks before launching new services to business units.
Acquire all technical knowledge and implementation details of projects by third parties to ensure internal support is viable after production launch.
Ensure quality technical documents are delivered by business partner(s) during implementation period to facilitate future maintenance work.
Troubleshoot and debug issues found in production and non-production environments.
Specify standards for End User Computing platforms and solutions.

To meet the challenge, you should have the following qualifications and attributes:
Degree holder in Information Technology, Computer Science, Electronic Engineering, Computer Engineering, or similar discipline.
Strong previous work experience on Windows Desktop, Windows Server, Mobile Device Management, Office 365, Azure Active Directory, PowerShell, Teams and Sharepoint Online.
Office 365 SharePoint Online, Teams and OneDrive for Business experience highly regarded.
Good knowledge of enterprise Ethernet, VLANs, QOS, routing, switching and IP addressing is an advantage.
Experience with Unified Messaging (UM) or voicemail platforms, a plus
MCSE, Information Technology Infrastructure Library (ITIL), ITSM, COBIT certification, or similar qualifications is a definite advantage.
Good team player and self-starter to work with minimum supervision.
Good problem solving, systematic work approach and communication skills in English are required.
Familiar with managing external vendors, IT support operations, and able to communicate with users across all levels.
Proven ability to work under stressful conditions, such as business-related crises.
Strong oral communication and written communication skills.
Good command of written and spoken English and Chinese, Putonghua is an advantage.

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Office 365 Specialist – End User Computing (HK$45K - $55K) (Ref. No.: 24806)