Job Opening - Global Executive

Our client, a Chinese Bank is seeking a detail-oriented and compliance-driven professional to join their Bank Operation Support team. In this role, you will play a key part in monitoring branch operations, transactions, and regulated sales activities to ensure adherence to the Bank’s internal standards and regulatory requirements.

Conduct ongoing surveillance of branch operations, transactions, and regulated sales activities to assess quality, compliance, and adherence to internal policies and regulatory standards;
Prepare regular management information (MI) and reports on branch operational performance and sales process quality, highlighting key trends, exceptions, and areas for improvement;
Identify and assess internal process weaknesses or control gaps, and recommend appropriate remediation actions or enhancements to control procedures;
Handle regulatory requests, compliance reviews, and related ad-hoc assignments as required;
Respond promptly and professionally to queries from business units and relevant stakeholders regarding investigations, findings, and risk mitigation measures;
Perform other ad hoc duties as assigned.

Bachelor’s degree or above in Business, Finance, Accounting, Economics or related disciplines;
4-5 years of retail banking experience, in which at least 2 years in the banking control, monitoring and surveillance sectors;
Good knowledge of personal banking products and good understanding of relevant HKMA and SFC rules, regulations, practices and guidelines is preferred;
Analytical, proactive and independent with sound communication skills;
Proficiency in both written and spoken English, Chinese and Putonghua.

Quality Monitoring Manager, Insurance (1.5 line of defence) (HK$30K - $40K) (Ref. No.: 27890)