Customer Service Office, High-End Appliances (Ref. No.: 27579)
Our client, a leading premium appliance brand, is seeking a high-calibre individual for this position
工作职责
- Deliver professional and friendly service via the customer service hotline and customer counter.
- Manage inbound calls, including appointment booking, order processing, and general inquiry resolution.
- Address and resolve customer complaints with patience and professionalism.
- Cultivate positive customer relationships through attentive listening and proactive engagement.
- Introduce and promote company products and services appropriately based on customer needs.
- Conduct professional follow-ups to ensure customer requests are fully resolved and satisfaction is achieved.
- Gather and document customer feedback to support ongoing service and process improvements.
- Perform basic administrative tasks related to counter operations.
工作要求
- 1-2 years of experience in customer service role; Fresh graduates with a passion for service are highly encouraged to apply
- Fresh graduates are welcome and encouraged to apply.
- Fluent in written and spoken English and Chinese is essential.
- Excellent interpersonal and communication skills with a customer-first attitude.
- Patient, empathetic, and a strong problem-solver.
- Basic computer literacy (MS Office, email).
- A positive, willing-to-learn attitude and a strong sense of responsibility.
- 职位编号:
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27579
- 日期:
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23/01/2026
- 工作类别:
-
其它
- 薪金范围:
-
$Neg.
- 学历要求:
-
School Certificate
- 联络电邮:
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[email protected]
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