Quality Monitoring Manager, Insurance (1.5 line of defence) (HK$30K - $40K) (Ref. No.: 27890)
Our client, a Chinese Bank is seeking a detail-oriented and compliance-driven professional to join their Bank Operation Support team. In this role, you will play a key part in monitoring branch operations, transactions, and regulated sales activities to ensure adherence to the Bank’s internal standards and regulatory requirements.
Job Duties
- Conduct ongoing surveillance of branch operations, transactions, and regulated sales activities to assess quality, compliance, and adherence to internal policies and regulatory standards;
- Prepare regular management information (MI) and reports on branch operational performance and sales process quality, highlighting key trends, exceptions, and areas for improvement;
- Identify and assess internal process weaknesses or control gaps, and recommend appropriate remediation actions or enhancements to control procedures;
- Handle regulatory requests, compliance reviews, and related ad-hoc assignments as required;
- Respond promptly and professionally to queries from business units and relevant stakeholders regarding investigations, findings, and risk mitigation measures;
- Perform other ad hoc duties as assigned.
Job Requirements
- Bachelor’s degree or above in Business, Finance, Accounting, Economics or related disciplines;
- 4-5 years of retail banking experience, in which at least 2 years in the banking control, monitoring and surveillance sectors;
- Good knowledge of personal banking products and good understanding of relevant HKMA and SFC rules, regulations, practices and guidelines is preferred;
- Analytical, proactive and independent with sound communication skills;
- Proficiency in both written and spoken English, Chinese and Putonghua.
- Job No.:
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27890
- Date:
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18/09/2026
- Job Category:
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Banking
- Salary:
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HK$30000 to HK$40000
- Qualification:
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Degree
- Apply Email:
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[email protected]
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