Job Opening

Our client, a Multinational Company, is looking for high-caliber person to fill the position.

Driving the strategic planning & execution of POS and Edge Technology Portfolio and Business Partnership functions for all Affiliates, Commercial Functions and Brands activations in APAC region
Ensuring overall operational stability of consumer facing applications used throughout the region, driving continued focus on operational excellence and cost optimization by working closely with regional and global IT teams
Developing a strong, collaborative working relationship with the company’s Commercial, Brands, DCM Leads for the region, maximizing synergies/opportunities between the organizations
Building strong relationships with key business stakeholders in affiliate and regional organizations to understand business strategies and demand, and to set proper expectations where warranted
Providing input into the regional Consumer Facing technology strategy to address the desired business goals of the corporation, regionally and locally
Reviewing on-going capability enhancement requests to sequence delivery appropriately in system roadmaps
Defining and communicating budgetary needs to support the Consumer Facing function
Maintaining a high degree of customer satisfaction and ensuring the team are meeting agreed upon SLA’s
Partner closely with any 3rd Party providers as part of a seamless IT organization chartered to deliver world-class IT services and process capabilities

Basic Requirements:

Bachelor’s degree in Business, Information Systems, or equivalent discipline
At least 7 years’ experience in business processes, information systems, technology and partnering with customers at senior level
5 or more years of experience managing and being accountable for budgets
5 or more years’ experience in a Customer Facing discipline

Preferred Requirements:

Master’s degree in Business, Information Systems, or equivalent discipline.
Prior IT experience implementing large scale vendor integration systems or other large program implementation
Experience with mobile point-of-sale and consumer interaction systems
Familiarity with PCI compliance regulations
Demonstrates creative thinking beyond the boundaries of existing industry practices and client mindsets
Self-starter who has an ability to work independently
Strong customer and service focus
Well organized with a process focus
Selfless style – derives satisfaction through the success of others
Strong communication and analytical skills
- Excellent oral and written communication skills, experienced in speaking with customers in non-technical terms
- Good presentation skills
Excellent interpersonal skills and ability to work with wide range of partners.
- Proven track record in developing and sustaining relationships with different customer groups
- Ability to manage conflict such that relationships are contained and results accepted
- Demonstrates cultural sensitivity and adjusts approach to optimize and develop relationships
- Demonstrates positive thinking and attitude – focus on making things happen instead of why they cannot

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